Hiking Terms Of Bookings And Participation

Hiking Terms Of Bookings And Participation

Last Updated: 21 August 2023

All services on this website are planned and run by LifeTrail (ABN 67 658 838 920) Hikefulness Program. During hikes & meetings, we will encounter or use the services of external parties such as Zoom, cafe/restaurant meals, transport, workers on the trail and the public. LifeTrail does not accept liability for these external persons’ actions or service standards.

INSURANCE, LICENCES, AFFILIATIONS AND QUALIFICATIONS

To run, for your, our safety and peace of mind:

  • Public Liability $ 10’000,000 and Professional Indemnity Insurances
  • Commercial Operators License with the DBCA Department Of Biodiversity, Conservation and Attractions
  • Tourism Council WA annual reviews and affiliation
  • Current first-aid certificate
  • Current Working With Children Check
  • Personal Location Beacon (PLB)
  • Satellite Phone

 

BOOKING SOFTWARE

For safer & easier booking management, LifeTrail uses Stripe.

GROUP BOOKINGS

A person/organisation/business making a group booking is presumed to have authority from other group members to act on their behalf. We reserve the right to refuse to accept a booking based on the information revealed to us. Please ask if you are unsure about your preferred trip’s suitability.

MULTIDAY HIKE PAYMENT

The total price of the hike will be due 30 days before departure. If you cannot, you must speak with LifeTrail before the 30 days.

HIKE PRICE AND GST

All prices are per person and are subject to GST.

 CANCELLATIONS OR TRANSFERS BY PARTICIPANT, GUARDIAN, OR PERSON RESPONSIBLE

Multiday Hikes

Cancellations must be received in writing from the booking email address. Cancellations take effect subject to the following:

If cancellation occurs more than 30 days before your departure date, you can transfer your non-refundable booking deposit to another LifeTrail hike, subject to availability.

If cancellation occurs less than 30 days before your departure date, 100% of the monies you have paid will be forfeited (including your non-refundable deposit and balance payment).

If advised more than 30 days before departure, you can transfer your deposit to any other LifeTrail hike, subject to availability. Transfers take effect subject to the following:

Transfer requests must be made at least 30 days before your hike date.

Transfer requests must be made in writing.

Be aware that the hike you transfer to may cost more.

If your notice is received less than 30 days before your original departure date, no transfer is possible, and 100% of the monies paid will be forfeited as per our cancellation policy.

Day Hikes

Cancellations must be received 72 hours before the hike starts by writing to receive a refund or transfer to another day, depending on LifeTrail availability.

INCLUSIONS

Inclusions are listed on each product page. Changes may occur before or during activity due to circumstances out of our control. At the discretion of LifeTrail to improve the participant experience.

GROUP GUIDED HIKE NUMBERS

The minimum and maximum numbers of participants are chosen after considering age, terrain, length, abilities and cost to run the hike.

Guided hikes require minimum numbers to operate, varying from hike to hike. (Duke Of Edinburgh Award has minimum peer number requirements)

At our discretion, we may elect to operate hikes with small numbers. If numbers are deficient, we may also select to run the trip with just one guide. All participants will be notified of changes.

TERMS OF PARTICIPATION

  • Alcohol/Drugs – Under no circumstances is any alcohol or any non-prescribed drug brought onto the program.
  • Smoking – Smoking is not permitted during the hikes.
  • Flora & Fauna – LifeTrail follows the 7 Leave No Trace Principals. Picking flora is illegal.
  • First Aid – A Guide on the hike will possess current Senior First Aid qualifications and will carry with them a first aid kit and administer first aid when required. All participants are required to have their first-aid kit.
  • Suppose a participant needs to be evacuated from the program for medical reasons. In that case, it is the person’s responsibility designated as the “emergency contact” on the participant’s booking information to provide transportation from the logistics person’s opinion, the most convenient access point.
  • LifeTrail reserves the right to exclude a participant from a program if, in the Head Guide’s opinion, the participant’s health or behaviour creates too significant a risk of deterioration during the program.
  • Swimming – (All hikes that encounter water will be announced at the advertisement and booking). LifeTrail takes great care near water; decisions will be made due to changing conditions near or in the water. Swimming is never part of a hiking program; any participant who enters the water does so at their own risk.

HIKE PREPARATION

LifeTrail will offer group or individual hike preparation sessions in person or via Zoom. On occasions, LifeTrail will make the participation of a preparation session a condition before the commencement of the hike due to its difficulty level or assessment of the participant.

HEALTH AND FITNESS

LifeTrail offers a range of hikes requiring different fitness levels and mental stamina. It is at the discretion of LifeTrail that a participant is asked to provide a physical and/or mental medical clearance before the hike. This is only requested with the safety of the participant and group in mind. Even though not far from a town, most hikes are remote and inaccessible by public vehicles.

We must be informed of any medical condition affecting the participant’s ability to complete the hike.  Consult your GP before your tour if you have any pre-existing medical conditions which may affect you whilst on tour.

 SAFETY ON A HIKE

LifeTrail is committed to every person’s safety and will continue to develop our operating procedures to maintain an excellent safety record and to manage, as much as possible, all risks inherent in any of our programs. All the hiking activities you participate in (including prior hike briefing, transport to/from the trailhead and on the trail) will involve some risk of injury or even death.

Generally, these risks may include but are not limited to: –

  • Falls (maybe due to rough terrain or inexperience)
  • Injuries to joints or back (maybe from carrying heavyweight)
  • Aggravation of existing medical conditions due to the isolated environment or physical activity
  • Burns (maybe from cooking stoves or campfires)
  • Injuries sustained due to equipment failure.
  • Drowning (All hikes that encounter water will be announced at the time of the advertisement and booking)
  • Exposure to dangerous weather conditions (extreme heat, extreme cold, storm activity)

 

I have read the preceding risk warning and accepted the risks of participating in all activities.

I agree on behalf of myself and my heirs, executors, and assignees to release LifeTrail and persons from all claims, actions, suits, and demands from loss or injury to myself or my dependants from participating in the activity.

By participating, I agree to abide by all express or implied terms and conditions.

NDIS PROGRAM MULTI-DAY HIKES OR PARTICIPANTS ON TEEN HIKES

All NDIS program multiday hike booking terms and conditions will be discussed and mutually agreed upon before planning the hike to meet the client’s needs.

DISCLAIMER

The applicant acknowledges that LifeTrail will not be responsible for any loss or damage to any property brought on to the program. Should any claim be made for such loss or damage to property owned by any person associated with the applicant or any person or body corporate related to such person, the applicant will indemnify LifeTrail regarding all such claims.

PHOTOGRAPHY & VIDEO FOOTAGE

During a hike, LifeTrail may take photographs and video of any participant that may then be used for the following media: the internet (including social media websites); newspapers, newsletters, brochures, or other print media; television, or other visual media; and any other promotional material.

LifeTrail will always do its best to control photography and video and always encourage everyone to seek permission, but it cannot take responsibility for other people’s actions. LifeTrail takes everyone’s privacy seriously, including participants, other public members, and guides.

OPEN COMMUNICATION

We are human first; we strongly encourage you to speak to Didier directly concerning any of the above conditions as soon as you are aware of a potential issue.

 

Scroll to Top